For agencies, consultants, and service providers who work with multiple clients, white-label scheduling solutions are essential. Both Acuity and Slotly offer customization options, but their approaches couldn't be more different.
The White-Label Challenge
When you're managing scheduling for multiple clients, you need a solution that can adapt to each client's unique needs while maintaining your brand identity. This requires more than just changing colors and logos—it requires true flexibility in workflows, branding, and client management.
Acuity: The Traditional White-Label Approach
Acuity has been a popular choice for agencies and consultants for years. Their white-label solution is built on a traditional SaaS model with some customization options.
What Acuity Does Well
- • Established platform with proven reliability
- • Good white-label branding options
- • Client management features
- • Integration with popular tools
- • Familiar interface for end users
Where Acuity Falls Short
- • Limited workflow customization
- • Expensive per-client pricing
- • No multi-tenant architecture
- • Limited API access
- • Difficult to scale for large agencies
Slotly: The Modular White-Label Revolution
Slotly takes a fundamentally different approach. Instead of offering a one-size-fits-all white-label solution, we provide building blocks that agencies can customize for each client's specific needs.
What Slotly Does Better
- • True multi-tenant architecture
- • Unlimited workflow customization
- • Pay-per-use pricing model
- • Full API access and webhooks
- • Scalable for any agency size
- • Client-specific branding and workflows
Pricing Comparison: The Real Cost of White-Label
Pricing is often the biggest differentiator between Acuity and Slotly for agencies:
Acuity Pricing
Slotly Pricing
Client Management: How Each Platform Handles Multiple Clients
Acuity's Approach
Acuity treats each client as a separate calendar within your account. This works well for small agencies but becomes unwieldy as you scale:
- Each client gets their own calendar
- Limited ability to share resources between clients
- Client management is manual and time-consuming
- No unified dashboard for managing all clients
- Difficult to implement consistent workflows across clients
Slotly's Multi-Tenant Architecture
Slotly is built from the ground up for multi-tenant operations:
- Each client gets their own isolated environment
- Shared resources and templates across clients
- Unified dashboard for managing all clients
- Consistent workflows with client-specific customizations
- Automatic client provisioning and management
Customization: Templates vs. Building Blocks
Acuity's Template System
Acuity offers a set of predefined templates that you can customize with colors, logos, and basic settings. While this provides some flexibility, it's limited by Acuity's predefined structure.
Limitation: You can't create truly custom workflows that don't fit Acuity's template structure.
Slotly's Modular System
Slotly provides building blocks that you can combine in any way to create custom workflows for each client:
- Custom intake forms for each client
- Client-specific booking flows
- Conditional logic based on client needs
- Custom integrations for each client
- Branded experiences that match each client's business
Real-World Agency Scenarios
Scenario 1: Marketing Agency with Multiple Clients
Challenge: Managing scheduling for 20+ clients, each with different service offerings and workflows.
With Acuity
- • Need Powerhouse plan ($100/month)
- • Manual setup for each client
- • Limited customization per client
- • Difficult to maintain consistency
- • Total cost: $100/month + setup time
With Slotly
- • Professional plan ($79/month)
- • Automated client provisioning
- • Unlimited customization per client
- • Consistent workflows with variations
- • Total cost: $79/month + minimal setup
Scenario 2: Consulting Firm with Complex Workflows
Challenge: Each client needs different consultation types, intake processes, and follow-up workflows.
With Acuity
- • Limited to predefined appointment types
- • No custom intake forms
- • Manual follow-up processes
- • Difficult to implement client-specific logic
- • Requires external tools for complex workflows
With Slotly
- • Custom appointment types per client
- • Built-in intake forms with conditional logic
- • Automated follow-up workflows
- • Client-specific business rules
- • Everything in one platform
Integration and API Access
Acuity's Integration Approach
Acuity offers integrations with popular tools but has limited API access. This works for basic use cases but becomes limiting for agencies that need custom integrations.
Slotly's API-First Design
Slotly is built with APIs and webhooks from the ground up, making it easy for agencies to:
- Build custom integrations for each client
- Automate client onboarding and management
- Sync data with client-specific tools
- Create white-label mobile apps
- Implement custom reporting and analytics
Scalability: Growing with Your Agency
The Scaling Challenge
As your agency grows, you need a scheduling solution that can scale with you without breaking the bank or requiring constant manual work.
Acuity Scaling
- • Linear cost increase per client
- • Manual setup for each new client
- • Limited automation options
- • Becomes expensive at scale
Slotly Scaling
- • Pay-per-use pricing scales efficiently
- • Automated client provisioning
- • Built-in automation and workflows
- • Cost-effective at any scale
Conclusion: Which Platform is Right for Your Agency?
Choose Acuity if:
- You have a small number of clients (1-10)
- Your clients have simple scheduling needs
- You prefer a familiar, established platform
- You don't need deep customization
- Budget isn't a major concern
Choose Slotly if:
- You're growing and need to scale efficiently
- Your clients have diverse, complex needs
- You want true white-label customization
- You need API access and custom integrations
- You want to reduce manual work and costs
The Bottom Line
Acuity is a good choice for agencies just starting out with white-label scheduling. But for agencies that want to scale, provide better client experiences, and reduce costs, Slotly's modular approach offers significant advantages.